Returns & Exchanges

At The Herbalist, we want you to be completely satisfied with your botanical-inspired fashion choices. If your garment isn't a perfect fit, we offer a 30-day return window for all unwashed and unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the items in their original eco-friendly packaging, ensuring all tags remain attached and the garment is in its original condition.

3

Ship Your Items

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items at our warehouse, your refund or exchange will be processed within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing